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Terms and Conditions

GENERAL TERMS & CONDITIONS

  • All rates are in Indian Rupee.
  • GST 5% applicable on total bill amount.
  • Guests are requested to get the vehicle inspected by themselves prior to use. They are also requested to keep their personal belongings in their own custody. We do not shoulder any responsibility for loss.
  • In case the type of car as per requisition is unavailable for some unforeseen reasons, a similar type of car shall be provided to the guest.
  • Sight-seeing shall be as per the itinerary only on motor able roads.
  • Driver may not be compelled to drive at a higher speed than the stipulation under Indian Motor Vehicle Act.Guest are requested to refrain from taking a late night travel.
  • For the better convenience of the Guests, Sand Pebbles Tours shall arrange to pay Parking Fee/Toll Charges and Inter-State Border Permit Charges which shall be reimbursed by the Guest to chauffeur on production of Receipts at the close of duty.
  • On local duties, Chauffeur’s Night Allowance shall be charged between 22.00 Hrs to 06.00 Hrs. All other additional charges to be paid to him in cash during course of use.
  • While driving on Ghat roads, Air-Conditioning shall remain switched off.
  • In order to avoid Traffic-jam and other unforeseen situations which may cause delay, sufficient prior notice to be given for Airport/Railway transfers.
  • Trip-Sheets are required to be signed by the user to authenticate the use. Subsequent complaints are not entertained.
  • Guests are requested to assess our quality and performance and fill up the “Feedback” form to be presented to them by the Chauffeur,This will help us serve you better.
  • The bills shall be raised on Client/Guest unless otherwise specified in writing. The mode of payment must be clearly advised at the time of booking.
  • Bills shall be presented to on Fortnight-basis. Sand Pebbles allows maximum 15 days credit from the date of receipt of Bill on execution of an Agreement. For extension of Credit Time Sand Pebbles may be requested in writing at least within 48 hours of receipt of bill.
  • The above Tariff is subject to proportionate exclamation in the event of hike on cost of Fuel or Govt. Tax components.
  • Up gradation of vehicle at Bhubaneswar is entirely at the discretion of Sand Pebbles.
  • Payments may be settled by cash or by a/c payee Cheque/DD/P.O. drawn in favor of “Sand Pebbles Tour ‘n’ Travels (I) Pvt Ltd.” Payments may also be settled by Credit Card/RTGS or NEFT ( Payment by credit card will be charge 3% extra).
  • For settlement through Credit Card, Card No. and Expiry Date must be mailed/Faxed at the time of Booking. In case the access is dishonored, the booking Client/Guest has to replenish by cash.
  • In case of payment settled through RTGS/NEFT, Sand Pebbles must be advised of the details.
  • In case of cash settlement of Rs.25000.- or more, copy of the PAN card of the Client/Guest to be furnished.
  • All disputes are subject to Bhubaneswar legal jurisdiction only.